By using our services, you agree to the processing of your personal data in accordance with our Privacy and Cookie Policies (“Policies”). This is the legal basis on which the processing of your personal data is based. Your consent may be withdrawn at any time by sending a notice to hello@lumo-lab.com. Upon withdrawal of consent, you can remove cookies from the device you use to access the website. The withdrawal of consent will not affect the lawfulness of previous data processing.
Our goal is to provide you with a personalized experience on every device and anywhere. To achieve this, we collect personal data. However, we want to enable you to have control over that data and be aware of how it is used. This is extremely important to us.
Our goal is to provide you with a personalized experience on every device and anywhere. To achieve this, we collect personal data. However, we want to enable you to have control over that data and be aware of how it is used. This is extremely important to us.
Our Policies explain:
- which data we collect
- how we use the collected data
- if we share that data with others
- types of cookies we use and how you can reject them
- where we store your data
- how we ensure your data security
- your rights regarding your data
At lumo lab,, your privacy is our priority. We operate on the principle that your personal data belongs to you, and only you decide who you share it with and why. This is the foundation of our work, and we are committed to ensuring a secure environment for storing and sharing your personal data when you choose to do so.
Information We May Collect About You
Information you voluntarily provide to us: When you contact us (via email or through our website), we will keep records of that conversation for two years, so that we may potentially contact you regarding the issue you contacted us about, improve operational efficiency, or manage problematic calls. We will not use your data for marketing purposes. If you report a problem with our website, we will also keep that information for two years for the same reasons. The information you provide to us may include your name, address, and email address.
Information we collect about you and your device: When you use our website, application, newsletter, or services, we may use technologies such as Google Analytics to collect data about your visit to our website. These tools allow us to analyze your and others’ visits to our website.
The data we collect may include:
- your IP address
- the type of browser you are using (e.g., whether you are using Chrome or Safari)
- the number of visits per browser on each device• the type of device and operating system you are using
- referral information
- time zone
- user settings and
- pages you have visited
How We Handle Collected Data About You
The data you provide us with is used for the following purposes:
- Enabling the provision of services
- Ensuring that the content on our website is optimally displayed for you and your device for easier navigation
- Providing marketing information about us and our services
- Notifying you of changes to the website
- Protecting our servers from malicious attacks
In case there is a possibility of using your personal data for other purposes, we will inform you in advance. You will also have the opportunity to suspend or withdraw your consent for the use of your personal data for purposes not mentioned above.
How We Use Aggregated And Anonymized Data
Anonymous usage data, which does not identify you, may be shared with third parties. Additionally, we may combine your data with the data of other users of our website and share it in aggregated and anonymized form with third parties to improve the design and functionality of our tools. This enhances efficiency for all users and allows us to provide better services.
With Whom We Share Your Data
We will share your non-anonymized data with other organizations only if we have your explicit consent in accordance with these Policies, or if we believe it is necessary due to legal requirements related to our website.
We collaborate with providers of analytical services from whom we may receive data about you. Below is a list of third parties we collaborate with. It is possible that we will collaborate with other third parties not listed or cease collaboration with third parties that are listed.
Third Party Name Reason For Collaboration
- Google Analytics Tracking website effectiveness and improving user experience.
- Additionally, we may disclose your personal data to third parties:
- When we are legally obligated to disclose or share your personal data in order to comply with legal or regulatory requirements.
- For the implementation or enforcement of Terms of Use and other agreements, as well as for investigating potential breaches.
- To protect the rights, property, or safety of users of our website, application, and newsletter.
How We Use Cookies, Pixels, And Local Storage
Cookies are small data files stored on your computer, mobile phone, or other devices. Pixels are small blocks of code on websites or in emails that allow another server to measure website or email views, often used in conjunction with cookies. HTML5 local storage is a small database within your browser that websites can use to store their data to speed up their processing. We occasionally use all three technologies to enhance your user experience.
Cookies have various functions, including enabling efficient navigation, storing your preferences, and generally improving your use of our website. They facilitate interaction between you and our website, making it faster and easier. We use cookies to distinguish you from other website users, providing you with a good user experience and enabling improvements to the site itself. Cookies and similar technologies, such as local storage, also assist us in authentication to provide you with personalized content.
Below are individual cookies we use and the reasons for their use:
Cookie Name Expiry Purpose More Information
_ga 2 years Used by Google Analytics to distinguish users. More information: Google Analytics Cookie Usage _gat 1 minute Used by Google Analytics to regulate request rate. More information: Google Analytics Cookie Usage _gid 24 hours Used for user identification. More information: Google Analytics Cookie Usage
Please refer to additional information about your device to learn what you can do to remove or block cookies. Note that this may affect your ability to use the website. When using your device, you will encounter third parties using cookies and similar technologies. We are not responsible for these third parties or for what they may set on your device or browser.
Data Security
All data you provide to us is stored on servers owned and managed by Hostinger Hosting, unless shared with third parties such as Google Analytics (see the list of third parties we collaborate with above).
Your Rights
We consider it important to enable you to control your personal data.
You have the right to request us not to process your personal data for marketing purposes. You can exercise this right by contacting us at the email address hello@lumo-lab.com.
You are entitled by law to request a copy of your personal data that we possess. We will first ask you to prove your identity by providing two appropriate identification documents. Additionally, we will correct, update, or delete your personal data stored in our files. You can also request the correction or deletion of personal data, as well as the limitation of processing of your personal data. We will fulfill your requests in accordance with applicable law.
If you wish to lodge a complaint regarding the processing of your personal data, please contact us beforehand.
If you wish to stop using the website, you are free to do so. In that case, you can remove the cookies we have set on the devices you have accessed the website from.
Change Of Control
In the event of a change in ownership of our company, we may transfer your data to the new owner to continue managing the website and providing services. The new owner will be obliged to comply with these Rules.
Changes To Our Rules
All changes to these Rules will be published on this page. In case of key changes, we will notify you via email or by other appropriate means, for example, upon your next access to the website.
In Zabok on November 19, 2024